VillaNaBali is the well established villa management
and rentals company with the head office in Kerobokan, Bali. We manage and
provide exclusive marketing services for luxury staffed holiday villas
located in different areas of Bali, all villas received positive reviews
and highest rank in TripAdvisor and company has good reputation through the
agent's network in Bali and worldwide.
Is now inviting applicants for the position
Villa manager / villa supervisor
IDR 4,500,000 - 5,000,000 + Jamsostek + service charge
Location: Bali - Oberoi, Seminyak
Responsibilities:
This vacant position will give candidate opportunity
to show his/her best in Staff management and team work, Guest's
handling, Quality supervision, Purchases, Maintenance and the
others related skills.
·
Arrange staff daily work and
activities.
·
Daily quality control of villas operations
and maintenance.
·
Preparing villas for the guests arrival,
handling special requests before arrival by email, and follow up guests
requests during their stay. Be ready to "run extra mile" to make
guests happy.
·
Assistance to organize guests daily
activities.
·
Fast reaction to any issues and concerns can
happen in the villa during, before and after guests stay (for example:
air-con is not cold, water is not hot, lamp is not on, TV is not working,
Internet is down, floor is dirty, need additional cleaning in the evening,
etc., etc.). Immediate follow-up, do possible efforts you can do on or
invite related contractors and suppliers to fix an issue.
·
Handover the villa to the guests on check-in
and receive back on check-out, control villa condition, possible losses and
damages after guests stay, manage difficult situations if guests refuse to
cover the losses.
·
Finance reports: petty cash and monthly
reports.
·
Finance planning for daily operations and
request for payments to the management office before your petty cash is
over.
·
Paying the bills and related expenses on
time.
·
Working on improvements of villa services:
manage contractors and suppliers performing maintenance and renovation
works.
·
Working on improvements of villas
conditions. Plan regular maintenance (painting, fixing, renovations),
etc.
·
Be a leader: teach and lead your team, be
happy to receive new information, be hungry for innovations.
·
To carry on good relations between the villa
team, owners and the management office.
·
Work in cooperation with company accounting,
ground handling (guest services) departments and sales managers.
Requirements:
·
Excellent team player and leadership
skills.
·
Happy to listen and happy to study.
·
Be initiative person. Don't shy. Don't wait.
Just do your best always and without pushing.
·
Graduated from hospitality or management or
human resources.
·
Four-five years of working experience in
private villa management IN BALI is preferable.
·
Adequate computer skills (Word, Excel,
Internet, e-mails).
·
Full-time job in perfectly located villas in
Oberoi area of Seminyak.
·
Excellent verbal English. Easy to
communicate with the guest from all around the world.
·
Well groom of luxury villa representative.
·
Flexible in working hours (guests may have
very late or very early check-in or check-out).
·
Fast reaction and fast response.
·
Accurate in numbers and details.
·
Easy to go and easy to talk. Not shy. Be
calm facing complaints.
A complete CV along with Application letter and
recent photo should be sent to the email address below, by mentioning the
position applied and expected salary:
valeria@villanabali.com
Only short-listed candidates will be invited
via e-mail/phone for Test and Interview! CVs only acceptable by e-mail.
|
Job Vacancy at Serene Villas